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An agency member of staff told us "people here are well cared for," another said "we encourage people to do what they can". Appropriate health and safety checks and weekly fire drills took place to ensure the environment was safe. However, there were still concerns relating to people obtaining and receiving their medicines on time.

We made a recommendation for the provider to seek best practice guidelines. If you are the owner or manager of this facility, you update this information and provide your vacancy information by signing up to the bedbureau. Accommodation, meals, and assistance with personal care and medication.
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All staff that we spoke to said that they were happy with the training they received. Rota’s showed that the provider had taken measures to ensure that there was always enough staff on duty to provide an effective, safe service. Also known as Care & Repair agencies, are local non-profit organisations set up to help older people think about, plan, finance and organise work on their homes.

Staff were seen to knock on doors before entering and provided assistance in a kind and discreet manner. People that we spoke to were very positive about the home and staff team and comments included, “I think it's brilliant", "staff are friendly and helpful" and "don't think you will find any better than here." Care plans were personalised to an extent and they were reviewed when people’s needs changed. Our National Housing for Older People Awards celebrate examples of successful retirement housing and housing-with-care. Residents can also enjoy the beautiful gardens, a patio and courtyard in a lovely country setting, together with a wide-ranging activities programme and on-site hairdressing salon.
Ravenscourt Nursing Home
Our HousingCare PLUS and PREMIUM subscription services offer additional branding, links to your own site, ‘vacancy / availability ads’ and much more. Our Housing Directory aims to include all housing schemes /developments in the UK that are intended for older people. If affording work to your home is an issue, Age UK’s factsheet Home improvements and repairs is a good read, as is OneFamily’s webpage How to fund home improvements. Our site offers information and guidance that we hope will be of help to you.

Some people’s care plans were incomplete with regards to their personal histories, thoughts and preferences. We have recommended that efforts are made by the provider to ensure they are completed more thoroughly to ensure they remain person centred. The provider had systems in place to support people who lacked capacity to make decisions for themselves. Staff received training in the Mental Capacity Act 2005 and were knowledgeable about the processes involved in assessing people’s capacity. Staff had received training on safeguarding adults and were able to describe the actions they would take if they had any concerns about possible abuse. The provider also had a whistleblowing policy, which staff were aware of and they knew how to report any concerns they had.
CQC Rating for Cranham Court Nursing Home
Their responsibilities and requirements when providing care were discussed in staff meetings. They were supported by the the registered manager, who was also known as Matron. The number of staff on duty in one part of the home was inadequate to fully meet people’s needs.

The Scottish Care Inspectorate is the official regulator for care services in Scotland. Due to Coronavirus (Covid-19) some community services may not be taking place at present or are being delivered in different ways to those described in the Guide. If this is your business, you can claim it and manage the information shown to care seekers. Set up an account and claim your listing, to update your company name, address, telephone number and service information. The Home Services Directory on this website provides an opportunity to promote your services.
These services tackle smaller repair jobs, including installing safety & security devices. They are provided by many local Age UKs as well as other organisations. Care services offered to people in housing-with-care facilities are regulated, subject to periodic inspections and awarded grades. Wherever possible, Inspectorate reports and grades are accessible from the housing-with-care pages on this website. The registered manager had systems in place to monitor the quality of the service provided to people and made further improvements when required.

Cranham Court Nursing Home is registered to provide nursing care to older people, some of whom have dementia or palliative care needs. The service accommodates 68 people across two separate units, each of which have separate adapted facilities. The Main and Extension unit is a nursing and residential facility and the Woodlands unit, specialises in providing care to people living with dementia.
CQC regulates both the premises and the care provided, and both were looked at during this inspection. This unannounced inspection took place took place on 24 and 25 October 2017. Cranham Court is a care home registered to provide accommodation and nursing and personal care for up to 82 people who require personal care and may also have dementia. This was an unannounced inspection over three days on the 28, 29 and 31 October 2014. During the visit, we spoke with six people using the service, seven friends and relatives, eight care workers, five nursing staff and the registered manager.

EAC sees itself, and this website, as one source of ‘housing options’ information and advice for older people and their families. But there are many other organisations providing valuable services, both locally and nationally. Daily help, including personal care, is available on site and one or more meals are available daily in a dining room or restaurant. Additional facilities are also common – for example hairdressing salons, hobby rooms and gyms. Organised activities will focus on helping residents maintain their health and wellbeing. Cranham Court is a 68 bed, registered care facility, providing general nursing and palliative care for people over the age of 65 and for those with dementia related conditions.
People who use the service were positive about the care and treatment they received at the home. They confirmed that staff assisted them when they needed support with their care and that staff were very helpful. People also told us they had good access to health care professionals such as doctors, district nurses, dentists and chiropodists. We have made a recommendation about staff recruitment checks to ensure staff remain suitable to support people throughout their employment.
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